Course Overview

No matter where we turn, we encounter change every day in the workplace. This includes changes in systems and structures; the expectations and demands our clients put on us; and technology and communications. We have to be flexible, energetic, and creative to meet these challenges.

Learning Outcomes

The topics that you will explore in this course are:

• Look at the Challenges of Change Engagement
• Examine the Stages of the Change Model
• Discuss the Principles for Engaging Change
• Explore a Creative Approach for Engaging Change
• Knowledge Check
• Course Summary