Overview
There are few guarantees in the workplace today, but change is one of them. By raising the awareness of critical success factors of organizational change as well as individual change that people go through when confronted with changes in the organization they work in, participants are better able to understand the concept of change management.
Learning Outcomes
The topics that you will explore in this course are:
- Effectively communicate the business reasons driving the need for change
- Understand the human side of change by examining reactions and emotions
- Explore the manager's role in dealing with people's reaction to change
- Experience and practice using various tools that help regain control after change
- Knowledge Check
- Course Summary
